In short
- Project and retainer invoices are large and few — each late one hurts cash flow.
- Chasing risks client relationships, so it gets delayed or skipped.
- Partners and PMs lose billable hours to manual follow-up.
- Welldun chases in your voice and brings you in only for sensitive accounts.
The AR challenge for agencies
Agency receivables are concentrated: a handful of sizeable project, milestone, and retainer invoices. When one slips, it’s a real cash-flow problem — but the person who should chase it is usually the same person who owns the client relationship, so the follow-up feels awkward and gets postponed.
The result is predictable: senior people doing collections by hand, inconsistently, and only when cash gets tight.
What Welldun does for agencies
Welldun runs a steady, professional follow-up cadence in your brand voice — the tone you’d use yourself — across email and WhatsApp, so reminders go out consistently without sounding like a collections agency. It reads replies, logs promises to pay, and pauses on questions.
With human-in-the-loop control, the agent handles routine chasing on its own and surfaces only the sensitive, high-value accounts for a partner to handle personally.
The outcome
Invoices get paid faster, relationships stay intact, and partners and project managers get their time back — while DSO comes down quarter over quarter.
Frequently asked questions
Will automated reminders feel impersonal to my clients?
No — Welldun writes in your brand voice and adapts to replies, and you can keep any account human-in-the-loop so a partner handles the most sensitive relationships personally.
See Welldun work on your ledger
Welldun chases overdue invoices across email, WhatsApp, and voice, and applies incoming cash to the right invoices automatically — so your DSO falls without the manual chase.
Book a demoRelated
Promise to pay · DSO · Dunning · How to reduce DSO · All industries